Guest questions
Questions, answered.
Everything guests usually ask before they stay. If your question is not here, call reception at any hour.
Booking
What is Zen Motel?
Zen Motel is a motel in Kampala, Uganda, with private en-suite Deluxe Double and Deluxe Twin rooms, Wi-Fi, air conditioning, secure parking and a reception that is open 24 hours. Its slogan, "Comfort at Less", sums up the idea: comfortable, private rooms at a fair price.
About Zen MotelHow do I book a room at Zen Motel?
Send a booking request with your dates on the booking page, call 0414675960 (from outside Uganda, +256 41 4675960) or email people@zenmotels.com. The team replies to confirm availability and your reservation.
Request your stayHow much does a room at Zen Motel cost?
Rates are quoted on request for your dates. Send a booking request or call reception and the team will give you the rate for your stay before anything is confirmed.
Compare the roomsCan I book from outside Uganda?
Yes. Use the booking form, email people@zenmotels.com, or call +256 41 4675960. Uganda's country code is +256 and Kampala is on East Africa Time (UTC+3), so allow for the time difference when calling.
Guide for international visitorsRooms
What types of rooms does Zen Motel have?
Two room types: the Deluxe Double Room, with one double bed, and the Deluxe Twin Room, with two single beds. Both have a private bathroom, Wi-Fi, air conditioning and a work desk.
See the roomsDo the rooms have private bathrooms?
Yes. Every room at Zen Motel has its own private bathroom, with complimentary toiletries.
Is Zen Motel suitable for business travellers?
Yes. Rooms have a work desk, Wi-Fi and air conditioning, and reception is open 24 hours, which helps with early departures and late arrivals.
Facilities
Is there Wi-Fi at Zen Motel?
Yes, Wi-Fi is available throughout the motel.
Is parking available?
Yes, Zen Motel has secure parking for guests.
Is the reception open 24 hours?
Yes, reception is staffed 24 hours a day, 7 days a week.
Is room service available?
Yes, room service is available. Ask reception about what is on offer during your stay.
Location
Where is Zen Motel?
Zen Motel is in Kampala, Uganda. Call 0414675960 and reception will give you directions from wherever you are starting.
Contact Zen MotelHow do I get to Kampala from Entebbe International Airport?
Entebbe International Airport (EBB) is south of Kampala, on the shore of Lake Victoria. Most visitors travel into the city by road, using a pre-booked pickup, an airport taxi or a ride-hailing app, either on the Kampala-Entebbe Expressway (a toll road) or the older Entebbe Road. Journey times vary a lot with traffic, so allow extra time at peak hours.
Getting around Kampala